Frequently Asked Questions

After the order is placed, our stock products are packed and delivered to the cargo within at least 3 working days.

The store has stock. Available immediately from the store When the products you purchased with the option are prepared by the store, an e-mail titled “Your Order is Waiting for You” will be sent to your membership e-mail address. You can receive your product from our store after you receive the e-mail titled “Your Order is Waiting for You”. Orders not received within 3 working days are automatically canceled.

Ordered products are prepared in certain times and tried to be sent to your address as soon as promised. It is not possible to make any changes to the submission date.
*Appointment delivery is only available for products purchased from our stores.